Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

Our standard MOQ for custom corporate gift sets is 50 units. This allows us to provide the highest level of customization and cost-efficiency for your business. For certain stock items without branding, lower quantities may be available upon request.

Question 2

Can we customize the gift box and contents?

Accepted Answer

Absolutely. We offer full customization for both the packaging (rigid boxes, sleeves, ribbons) and the products inside. You can mix and match items from our catalogue or request specific products to be sourced.

Question 3

Do you offer branding options?

Accepted Answer

Yes, we specialize in premium branding. Options include foil stamping (gold, silver, etc.), debossing/embossing on leather, UV printing, laser engraving on metal/wood, and custom printed sleeves or cards.

Question 4

What are your lead times?

Accepted Answer

Standard production time is 2–4 weeks after artwork approval, depending on the complexity of the customization and order volume. Rush options may be available for an additional fee.

Question 5

Do you deliver across the U.S.?

Accepted Answer

Yes, we provide reliable nationwide delivery to all 50 states. We can ship bulk orders to a single location or handle drop-shipping to individual recipient addresses.

Question 6

Can we request samples?

Accepted Answer

Yes, we strongly encourage sampling. We can provide stock samples for quality assessment or produce a pre-production sample with your specific branding (sample fees apply, credited towards bulk order).

Question 7

Do you offer bulk pricing?

Accepted Answer

Yes, we offer tiered pricing based on order volume. The more you order, the lower the cost per unit. Contact our sales team for a detailed quote.

Question 8

What customization styles do you offer?

Accepted Answer

We offer a wide range of styles from minimalist corporate to luxury executive. Our design team can help you select the right materials, colors, and finishes to match your brand guidelines.

Question 9

Do you handle international shipping?

Accepted Answer

While our primary focus is the U.S. market, we can arrange international shipping for global corporate projects. Please discuss your specific requirements with our team.

Question 10

What payment methods do you accept?

Accepted Answer

We accept major credit cards, ACH bank transfers, and corporate checks. Net terms may be available for established corporate clients subject to credit approval.

Frequently Asked Questions

Common Questions